This Cookie Policy explains how Crossware uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They help us recognize your browser, remember your preferences, and improve your user experience.
Cookies may be session cookies (which expire once you close your browser) or persistent cookies (which stay on your device until deleted or expired).
2. Why We Use Cookies
Crossware uses cookies for a variety of purposes, including:
- Essential Cookies: To operate the website and enable basic functionality such as account login and secure checkout.
- Performance Cookies: To analyze website traffic, monitor performance, and understand user interactions (e.g., via Google Analytics).
- Functionality Cookies: To remember your preferences and settings, such as language or region.
- Advertising & Marketing Cookies: To deliver relevant advertisements and track the effectiveness of marketing campaigns.
3. Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the operation of our website and services |
| Performance | Helps us understand how visitors interact with the site |
| Functional | Remembers user preferences and enhances functionality |
| Targeting/Advertising | Used to deliver ads relevant to you across platforms |
4. Third-Party Cookies
Some cookies may be placed by third-party services we use, such as:
- Google Analytics
- Facebook Pixel
- Payment gateways (e.g., Stripe, PayPal)
These third parties may use their own cookies to collect information about your browsing activity across different websites.
5. Managing Cookies
You have the right to accept or reject cookies. Most browsers allow you to control cookies through settings. You can usually:
- Delete cookies from your device
- Block third-party cookies
- Set your browser to notify you before placing a cookie
Please note: Disabling cookies may affect the functionality and performance of the website.
6. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in technology or legal requirements. When we do, we will update the “Effective Date” at the top of this policy.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
📧 support@crossware.my
📍 Level 8, MCT Tower, Jalan USJ 25.1, USJ 25, 47650 Subang Jaya, Selangor Darul Ehsan, Malaysia